Privacy Policy

LLP «ITERA GROUP (ITERA GRUPP)», BIN 221040011419, Astana, Nura District, Kabanbay Batyr Avenue, Building 13, Apt. 1. For inquiries, please contact us via Telegram bot: @avrora_vpnbot.

§ 1. General Provisions and Definitions

The Company is the Controller of the personal data collected by Service.
Controller may be contacted via Telegram bot: @avrora_vpnbot.
Definitions:
Personal data — information about an identified or identifiable natural person.
Processing — means an operation or a set of operations performed on personal data or sets of personal data.
Service — electronic services available at https://avroravpn.kz, being provided according to Terms and Conditions.
Device — an electronic device such as a smartphone, tablet, or computer used by the User.
User — an entity to the benefit of whom services may be provided by electronic means.
The use of Service does NOT require any identification of any User. Thus, Controller does NOT collect, store or otherwise process any personal data unless explicitly mentioned in this Privacy Policy.

§ 2. Legal Basis and Purposes of Data Processing

Personal data collected by Controller shall be processed in accordance with applicable data protection laws.
Controller only processes data made available by User in connection with the use of Service, for the purposes of:
1) establishing connections for providing VPN services (scope of data: IP addresses),
2) the fulfilment of the legal obligations incumbent on Controller in connection with running a business activity.

§ 3. Data Collected by Controller

Controller collects or may collect the following data through Service: details of the Device used by the User (IP).
Controller may also collect other data voluntarily provided by User when contacting Controller.
Browsing the content of Service does not require User to provide personal data other than the automatically retrieved connection parameters.

§ 4. The Processing Time of Personal Data

Personal data will be processed for the period of time:
1) necessary for provision of services as defined in Terms and Conditions;
2) until the revocation of the consent granted or the objection to the processing of data.
Controller shall also store the personal data of the Users when it is necessary to maintain security and prevent fraud and abuse.

§ 5. User Rights

Controller shall ensure that Users may exercise the rights referred to below. In order to exercise the rights, User shall send an appropriate request via Telegram bot: @avrora_vpnbot.
User shall have the right:
1) of access to the data content,
2) to rectify/update the data,
3) to erasure of the data,
4) of restriction of processing of the data,
5) to transfer the data,
6) to object to the data processing,
7) to withdraw the consent granted at any time,
8) to file a complaint to the supervisory authority.
Controller shall process the requests without undue delay, however not later than within one month from their receipt.

§ 6. Necessity of Data Provision

Submission of personal data through Service is voluntary and is NOT necessary to benefit from the full functionality of Service.

§ 7. Data Sharing

Controller shall not share data collected from Users with any third party, unless otherwise is prescribed by applicable law.

§ 8. Technical Measures

Controller shall use its best efforts to secure and protect User data from any actions by third parties.
Controller uses the necessary server, connection, and website security measures.

§ 9. Change of the Privacy Policy

Controller has the right to change this document and Users shall be notified of any such changes.
The continued use of Service after the publication of changes shall be considered to be consent to the updated content of the document.
This Privacy Policy shall not restrict any rights granted to User in accordance with generally applicable laws.

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